Contact
We are happy to answer questions about integration, pricing or an existing contract.
As a customer
In the portal you see your keys, your usage and your invoices, and you can reach us from there.
Go to portalEveryone else
The contact address is not yet on file. The details required under section 5 DDG will appear in the legal notice once supplied.
To the legal noticeWhat belongs in an enquiry
The more precise the question, the shorter the way to an answer. We rarely need more than these four details.
- What task the service should take on, not which product you suspect. Often a different service fits better than the one asked for.
- Roughly how often: a hundred calls a month or a hundred thousand lead to different answers, pricing included.
- Whether your software should call the services or people will use them in an AI assistant. That decides whether it is about the API or about MCP.
- Whether personal data is involved. If so, we settle the data processing agreement right away rather than afterwards.
What happens next
We reply by the same route you used to ask. No sales call and no newsletter follows: we use what you tell us in an enquiry to answer it and for nothing else. If you need a data processing agreement before a trial, say so up front, then it comes with the reply instead of having to follow later.
Possibly faster than an enquiry
Three questions come up so often that the answer already sits on a page: what a call costs, which services exist, and how to connect them without development of your own.